1. Installation manual
2. Workflow presentation
3. MS Outlook Add-In
4. Show Workflow Charts Web Part
Boost your IT management!
Change request processing
Users can easily request changes to company IT systems and track their status in one place.
New CR initiates workflow with assigned approvers for each step.
CR history reports help analyse costs and allocate resources.
What do you get?
One-stop CR ticketing
- User-friendly forms instead of e-mails
and calls allow entitled users to apply for
change requests - Central CR registry allows request owner
to keep track of progress easily - Automated notifications update users on
status changes
Full control of process
- Automated processing path from
registration to cost evaluation, approval,
UAT and go live - Approvers assigned according to policy
- Automatically generated Purchase
Orders for external vendors
Monitor costs & workload
- Full access to change request registry
and approvals history - Costs of ongoing development reported
per system, department, vendor - More effective CR budget planning and
resource allocation
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Companies using WEBCON BPS:
