Boost your IT management!

Helpdesk & ticketing

Users easily register helpdesk tickets, attach all information and track status from one place in SharePoint,
Outlook or mobile devices. Fully customizable registration forms and automatic routing
to adjust to your company’s needs. Reports and history allow optimization
of workload balance and resource allocation.

What do you get?

Complete helpdesk solution

Easily open helpdesk tickets using
SharePoint, Outlook or mobile devices
Gather all relevant logs, screenshots, error descriptions
and e-mail conversations in one place
Notify people on new tasks
and ticket processing and status updates

Workload management

Freely adjust ticket registration form
Configure ticket routing and queuing
Easily integrate with third party systems
(e.g. your vendor’s helpdesk to automate ticket opening or mirroring)
Personalize dashboards to help users
and IT to track tickets