FAQ

There are no time limitations for using WEBCON BPS Express version. The only limitation is the database capacity – 10 GB

Before starting using WEBCON BPS Express version you need to activate it with a license key that you receive on your email after downloading WEBCON BPS. Watch the video guide how to install & activate WEBCON BPS.

A license key should be sent to you automatically after downloading the software (please note that it might takes a few minutes). If you still haven’t received the key, please check your SPAM folder before contacting us. If our mail was classified as a SPAM, we will send you a big THANK YOU if you let us know about it.

Yes, of course. Furthermore, we encourage you to start creating your own business applications, as we know that this is the best way to discover all the possibilities that our software provides. See our video tutorials, how to modify the ready-to-use applications.

All you need to do is to download the files and import them to the system. Watch the video guides how to do it.

You need to sign in to your account on starter.webcon.com site and download the latest version. Then, after running WEBCON BPS installer, choose the option “Upgrade of current WEBCON BPS …”

Choose the option “Reset password”. You will receive a new one on your email address.

No. Once you activated your WEBCON BPS Express version, you don’t need to repeat it when upgrading.

No. All workflows created in the previous version of WEBCON BPS Express are compatible with the latest version.

First, check whether you have the latest version of WEBCON BPS Express installed in your environment. Workflows created in the latest version of WEBCON BPS will not be operational in the previous versions. To fix the problem, upgrade your version of WEBCON BPS Express. If the problem still occurs, contact us.

We offer 2 hours of free support, but only for installation issues. Any assistance regarding installation process need to be requested via our support portal (support.starter.webcon.com). We don’t respond to technical issues via the contact form. Please make sure that you’ve requested support on our website.
In case you need any assistance regarding the creation of workflows & forms in WEBCON BPS Designer Studio, you can request an additional consultancy package. To order, just contact us.

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